WAQF has instituted a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent.WAQF expects that all donors will exercise due care and diligence while making donations. WAQF also recognizes that a donationmay be made erroneously or donors may change their mind. WAQF will examine request for refund of donation and endeavor to make the refund.WAQF may also seek proper explanation and reason from the user. Also, it will require further verification of the user and need documents ofproof as well as for donation. WAQF is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued. If you would like your donation to be refunded, you must request WAQF in writing or by email for a refund at the following address: – WAQF Village Haider Nagar, Majra Amipur Nagolla Distt.Hapur Uttar Pradesh
Your refund request must contain the details such as Date of Donation, Amount of Donation, Mode of Donation i.e. Credit Card or Online Payment
and should reach WAQF office within 7 (Seven) days from the date on which you made the donation i.e.: The date on which you Made the donation online, electronically or through other means, OR The date on which you
Handed over the cheque / demand draft to WAQF or someone authorised by WAQF for this purpose, OR The date on which you Despatched the
cheque / demand draft to WAQF by other means.
The refund process may take time 7 to 30 working days depending on the availability of
the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.